Support

Write to support@babyart.theill.com and I'll get back to you as soon as I can.

How do I get to settings?

Press and hold the small button in the corner of the canvas until the circle fills up, then answer the question for grown-ups.

My child keeps leaving the app

Turn on Guided Access in Settings › Accessibility › Guided Access. Then open Baby Art, triple-click the side button (or the top or Home button) and tap Start. Triple-click again and enter your passcode to end it.

How do we start a new drawing?

Shake the iPhone or iPad, or start a new canvas in settings. The drawing you had is saved to the gallery first.

Where are the drawings?

In settings, under Gallery. They're stored in the app on your device. From there you can share a drawing, save it to Photos or delete it.

Why does Baby Art ask about Photos?

Only when you save a drawing to Photos. It asks to add to your library, not to see it, so it can't look at your photos.

There's no sound

The giggle sounds are off to begin with. Turn them on in settings under Sound, and check that the device isn't on silent.

Can we choose the colors or brushes?

Yes. In settings you can pick the brushes and colors yourself or let Baby Art surprise you, and put an animal outline under the drawing.

I had Baby Art before version 2.0. Do I need to pay?

No. Baby Art is free, and if you had it before 2.0, you're already a supporter with the show-off icons. Thank you for sticking around.

How do I get the supporter icons back on a new device?

Open settings and tap “Restore Purchase” under “About Baby Art”.